ListenLoop puts your campaigns "on hold" whenever your credit card fails or expires.

If you believe your credit card is working, please contact the issuing bank to approve charges from ListenLoop.com.  

Else, please update your credit card information, like this:

Step 1

Click your account name and choose "billing".

Step 2

Delete your credit card information and click "Update Credit Card" to submit a new one.

ListenLoop will retry your billing information and your campaigns will activate within 24 hours!

If you have more questions, please contact us at support@listenloop.com.

Did this answer your question?